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Celebrating Customer Service week – 8th October 2021

Customer Service week is celebrated on the first week of October. Mutomo Hospital values both her internal and external customers and acknowledges the interdependence of these two groups of customers. The highlight of the celebration was the meeting and interaction between patients and staff, and cutting of the cake. We are grateful to our patients …

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Effective Customer Service Training

Recently (April 15th - 18th 2019) the hospital staff participated in Effective Customer Service training facilitated by trainers from Mission for Essential Drugs and Supplies (MEDS).  The training focused on equipping staff with skill to manage customers (internal and external) and to create and retain customers. We look forward to making a difference through implementing …

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